Terms and Conditions
Policy version: V1
Policy last updated: 17 April 2026
Introduction
These Terms and Conditions apply to your use of this website and any services provided by Chris Cole, including coaching, advisory, workshops, and speaking.
By using this website or engaging with services, you agree to these Terms.
Use of this website
You may use this website for lawful purposes only. You agree not to misuse the website, attempt to gain unauthorised access, or interfere with its operation.
All content on this website is provided for general information and is subject to change without notice.
Services
Services may include coaching, advisory, training, workshops, and speaking engagements.
Specific details (such as scope, timing, and fees) will be agreed separately in writing (e.g. email, proposal, or booking confirmation).
Fees and payment
Fees will be outlined prior to engagement. Unless otherwise agreed:
Invoices are payable within 14 days
Sessions or services may be paused if payment is not received.
Sessions and scheduling
Sessions will be scheduled by agreement.
Cancellations or rescheduling require at least 24 hours’ notice. Late cancellations or missed sessions may be charged in full.
Boundaries of service
Services are provided within agreed sessions or scope of work.
Communication outside of sessions is limited to scheduling and brief clarifications unless otherwise agreed.
Services are designed to support insight, decision-making, and development, but do not replace professional, medical, legal, or financial advice.
Roles and responsibilities
Chris Cole will:
Provide a professional and supportive environment
Use experience, frameworks, and coaching/advisory approaches to support your thinking
You agree to:
Engage in the process
Take responsibility for your decisions, actions, and outcomes
Raise any concerns during the engagement
No guarantees
While services are designed to support meaningful outcomes, no specific results are guaranteed.
Intellectual property
All content, frameworks, tools, models, and materials remain the intellectual property of Chris Cole.
You may use these for your own personal or professional development, but may not reproduce, share, or use them commercially without permission.
Confidentiality
Information shared during coaching or advisory work is treated as confidential.
Information may only be shared:
With your permission
Where required by law
Where there is a risk of harm to yourself or others
General, anonymised insights may be used for learning, development, or reporting purposes.
Limitation of liability
To the maximum extent permitted by law, Chris Cole is not liable for any loss, damage, or outcomes arising from the use of this website or services.
You remain responsible for your own decisions and actions.
Termination
Either party may end services at any time.
Any outstanding fees for services already delivered remain payable.
Website content
All content on this website is owned by or licensed to Chris Cole.
You may not copy, reproduce, or distribute website content without permission.
Privacy
Your personal information is handled in accordance with the Privacy Policy available on this website.
Changes to these Terms
These Terms may be updated from time to time. The latest version will always be available on this website.
Contact
These Terms may be updated from time to time. The latest version will always be available on this website.
If you have any questions about these Terms, please contact:
Chris Cole